# Forum - Installation

**URL:** https://discussions.eramba.org/c/install-troubleshoot/20.md?page=3

[Latest](https://discussions.eramba.org/latest.md) · [Categories](https://discussions.eramba.org/categories.md) · [Tags](https://discussions.eramba.org/tags.md)

**Page:** 4

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## [Unable to install eramba with docker](https://discussions.eramba.org/t/unable-to-install-eramba-with-docker/3109)

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**Author:** [@hamuod](https://discussions.eramba.org/u/hamuod)\
**Replies:** 3\
**Last updated:** [May 18, 2023, 10:31am UTC](https://discussions.eramba.org/t/unable-to-install-eramba-with-docker/3109 "2023-05-18T10:31:47Z")

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i am trying to install eramba using docker. never had any problem before with docker install i am getting this error: 2023-05-17 14:58:09 \> App\\Console\\Installer::postInstall 2023-05-17 14:58:09 Welcome to Eramba inst…

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## [Question - AWS certificate manager and Eramba](https://discussions.eramba.org/t/question-aws-certificate-manager-and-eramba/3083)

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**Author:** [@sana.faiyaz](https://discussions.eramba.org/u/sana.faiyaz)\
**Replies:** 3\
**Last updated:** [May 10, 2023, 10:49am UTC](https://discussions.eramba.org/t/question-aws-certificate-manager-and-eramba/3083 "2023-05-10T10:49:30Z")

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Hello all, I am trying to configure TLS certificates for Eramba. We use AWS certificate manager. would anyone know how to configure that. The learnings mention that we’ll need to update the Apache files in Eramba.

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## [Php8.1 update](https://discussions.eramba.org/t/php8-1-update/2194)

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**Author:** [@sam](https://discussions.eramba.org/u/sam)\
**Replies:** 0\
**Last updated:** [June 30, 2022, 2:03pm UTC](https://discussions.eramba.org/t/php8-1-update/2194 "2022-06-30T14:03:27Z")

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Some of our customers ask for a guide on updating PHP. We are not supporting the system beneath the eramba, but I believe it may help some of you. It may of course differ on different servers, this one will work for sure…

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## [Question: Missing or invalid CSRF cookie](https://discussions.eramba.org/t/question-missing-or-invalid-csrf-cookie/2262)

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**Author:** [@DerekP](https://discussions.eramba.org/u/DerekP)\
**Replies:** 18\
**Last updated:** [May 5, 2023, 9:14am UTC](https://discussions.eramba.org/t/question-missing-or-invalid-csrf-cookie/2262 "2023-05-05T09:14:25Z")

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I am a brand-new Enterprise user (YAY ME!) and I am having challenges. My Linux guy gut the VM spun up, and then got hammered by Covid. I have gone through the VM Setup doc, but I am getting the error: I need help. I…

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## [Question - AWS DNS record entry not working for eramba](https://discussions.eramba.org/t/question-aws-dns-record-entry-not-working-for-eramba/3074)

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**Author:** [@sana.faiyaz](https://discussions.eramba.org/u/sana.faiyaz)\
**Replies:** 5\
**Last updated:** [May 4, 2023, 9:08am UTC](https://discussions.eramba.org/t/question-aws-dns-record-entry-not-working-for-eramba/3074 "2023-05-04T09:08:46Z")

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Hello, I created a DNS record entry in AWS route53 for my eramba enterprise installation. but the DNS URL is not working. The application is accessible via the Ip address though. Is there an eramba docker level setting …

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## [Question - User Accounts not shown after clean install](https://discussions.eramba.org/t/question-user-accounts-not-shown-after-clean-install/3065)

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**Author:** [@CJB](https://discussions.eramba.org/u/CJB)\
**Replies:** 1\
**Last updated:** [April 26, 2023, 1:07pm UTC](https://discussions.eramba.org/t/question-user-accounts-not-shown-after-clean-install/3065 "2023-04-26T13:07:33Z")

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Hello, Recently I installed a new, clean, fresh Eramba environment. Followed the instructions, everything worked. But when I want to work with it I get problems. Groups, users etc. are not shown in the index. Also the …

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## [Question - Reverse Proxy Settings](https://discussions.eramba.org/t/question-reverse-proxy-settings/3062)

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**Author:** [@naji](https://discussions.eramba.org/u/naji)\
**Replies:** 2\
**Last updated:** [April 24, 2023, 5:20pm UTC](https://discussions.eramba.org/t/question-reverse-proxy-settings/3062 "2023-04-24T17:20:27Z")

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Hello, I tried to configure my eramba with a reverse proxy (using apache2). After login i get this error after trying to change the default admin email and validate my own Error occurred There was a following probl…

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## [Question - daily cron issue](https://discussions.eramba.org/t/question-daily-cron-issue/2159)

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**Author:** [@Ovidiu](https://discussions.eramba.org/u/Ovidiu)\
**Replies:** 6\
**Last updated:** [April 24, 2023, 2:42pm UTC](https://discussions.eramba.org/t/question-daily-cron-issue/2159 "2023-04-24T14:42:57Z")

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Hi there, we were using one of your VMs from a few years ago with Ubuntu 16.04. I just manually updated it to 20.04 and made sure to have all Apache, MySQL, etc. etc. version exactly as described: Source Code - Install &…

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## [Bug - PHP 8.2 - System Health](https://discussions.eramba.org/t/bug-php-8-2-system-health/2957)

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**Author:** [@sscott](https://discussions.eramba.org/u/sscott)\
**Replies:** 1\
**Last updated:** [April 13, 2023, 1:41pm UTC](https://discussions.eramba.org/t/bug-php-8-2-system-health/2957 "2023-04-13T13:41:14Z")

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Hi, After upgrading PHP to the most current 8.2 the system health complains about the system being ‘Not ok’ Able to upgrade the system manually but not via the web interface. Thanks, Steve

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## [Question - SQL problem - table exist](https://discussions.eramba.org/t/question-sql-problem-table-exist/2948)

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**Author:** [@austasiak](https://discussions.eramba.org/u/austasiak)\
**Replies:** 2\
**Last updated:** [April 5, 2023, 9:35am UTC](https://discussions.eramba.org/t/question-sql-problem-table-exist/2948 "2023-04-05T09:35:56Z")

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Hi, I get this error on ermaba container. I tried to drop database make again. Recreating all containers delete images and create again. I am also delete all volumes ale recreating all containers nothing happen. Nothing …

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## [Question - Apache in community machine dont start](https://discussions.eramba.org/t/question-apache-in-community-machine-dont-start/2931)

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**Author:** [@George](https://discussions.eramba.org/u/George)\
**Replies:** 3\
**Last updated:** [March 29, 2023, 9:48am UTC](https://discussions.eramba.org/t/question-apache-in-community-machine-dont-start/2931 "2023-03-29T09:48:55Z")

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Good afternoon everybody, I tried to install the community version to test the platform, however after importing the machine in vmware, apache does not start and I am not able to start the service. I used the links pro…

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## [Question - change ports and protocol (Docker version)](https://discussions.eramba.org/t/question-change-ports-and-protocol-docker-version/2924)

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**Author:** [@wolfgang](https://discussions.eramba.org/u/wolfgang)\
**Replies:** 2\
**Last updated:** [March 24, 2023, 3:36pm UTC](https://discussions.eramba.org/t/question-change-ports-and-protocol-docker-version/2924 "2023-03-24T15:36:07Z")

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Dear Eramba experts I would lke to run Eramba with http on port 80 (because I will use a Caddy server in front). How can I do that with the Docker/Community-Edition? Best regards Wolfgang

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## [Question: Docker installation - which IPs/domains must be unblocked on the internal firewall?](https://discussions.eramba.org/t/question-docker-installation-which-ips-domains-must-be-unblocked-on-the-internal-firewall/2921)

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**Author:** [@wolfgang](https://discussions.eramba.org/u/wolfgang)\
**Replies:** 3\
**Last updated:** [March 24, 2023, 12:05pm UTC](https://discussions.eramba.org/t/question-docker-installation-which-ips-domains-must-be-unblocked-on-the-internal-firewall/2921 "2023-03-24T12:05:43Z")

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I want to install Eramba on a company-internal server. Per default connection to the internet is blocked - connections to external sites must be explicitly allowed / whitelisted. I already found some adresses in the doc…

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## [Question - Upgrade Apache on Enterprise](https://discussions.eramba.org/t/question-upgrade-apache-on-enterprise/2923)

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**Author:** [@pcp](https://discussions.eramba.org/u/pcp)\
**Replies:** 0\
**Last updated:** [March 23, 2023, 3:42pm UTC](https://discussions.eramba.org/t/question-upgrade-apache-on-enterprise/2923 "2023-03-23T15:42:33Z")

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Is there any issue updating Apache for the enterprise version from /2.4.41 to 2.4/54?

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## [Question - New Community install redirect to localhost](https://discussions.eramba.org/t/question-new-community-install-redirect-to-localhost/2886)

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**Author:** [@izzo](https://discussions.eramba.org/u/izzo)\
**Replies:** 2\
**Last updated:** [March 14, 2023, 2:45pm UTC](https://discussions.eramba.org/t/question-new-community-install-redirect-to-localhost/2886 "2023-03-14T14:45:51Z")

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Hello, I’ve installed eramba community edition to learn the product. I have installed using the docker method and everything installed fine. I will admit that I am a docker newbie so I apologize if this is a stupid ques…

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## [Question - How do you upgrade the Docker install of Eramba?](https://discussions.eramba.org/t/question-how-do-you-upgrade-the-docker-install-of-eramba/2644)

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**Author:** [@nick.yonko](https://discussions.eramba.org/u/nick.yonko)\
**Replies:** 6\
**Last updated:** [March 7, 2023, 9:41am UTC](https://discussions.eramba.org/t/question-how-do-you-upgrade-the-docker-install-of-eramba/2644 "2023-03-07T09:41:25Z")

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I am running Eramba 3.17.0

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## [Question - How to Enable cron in Docker Container?](https://discussions.eramba.org/t/question-how-to-enable-cron-in-docker-container/2647)

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**Author:** [@nick.yonko](https://discussions.eramba.org/u/nick.yonko)\
**Replies:** 10\
**Last updated:** [March 3, 2023, 12:03am UTC](https://discussions.eramba.org/t/question-how-to-enable-cron-in-docker-container/2647 "2023-03-03T00:03:49Z")

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After upgrading community edition, Docker install, the system health report shows that cron is not enabled. How do I enable cron for the docker install?

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## [Question - Upgrading to containerised version](https://discussions.eramba.org/t/question-upgrading-to-containerised-version/2852)

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**Author:** [@JoshH](https://discussions.eramba.org/u/JoshH)\
**Replies:** 2\
**Last updated:** [March 2, 2023, 10:14pm UTC](https://discussions.eramba.org/t/question-upgrading-to-containerised-version/2852 "2023-03-02T22:14:09Z")

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Hi ! I am currently looking to upgrade our instance from the original install which in the standard LAMP server with the Mysql sitting on a seperate box instead. current version: App Version 3.15.1 DB Schema Version 2…

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## [Question - Change apache port after install](https://discussions.eramba.org/t/question-change-apache-port-after-install/2732)

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**Author:** [@DavidK](https://discussions.eramba.org/u/DavidK)\
**Replies:** 3\
**Last updated:** [March 1, 2023, 6:37pm UTC](https://discussions.eramba.org/t/question-change-apache-port-after-install/2732 "2023-03-01T18:37:10Z")

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We succesfully installed Eramba with the default configuration, however we now want to change the default 8443 port. What configuration files are needed to do the change? I’ve looked at the apache2 conf files but couldn’…

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## [Question: Installation license key](https://discussions.eramba.org/t/question-installation-license-key/2838)

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**Author:** [@pcarron](https://discussions.eramba.org/u/pcarron)\
**Replies:** 1\
**Last updated:** [February 21, 2023, 5:52pm UTC](https://discussions.eramba.org/t/question-installation-license-key/2838 "2023-02-21T17:52:39Z")

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I just installed eramba for VMware (converted to hyper-v). The instructions say add the license key to Settings/Enterprise users, but this does not seem to exist on the web page, any ideas ?

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## [Bug - dynamic status on audit section](https://discussions.eramba.org/t/bug-dynamic-status-on-audit-section/2593)

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**Author:** [@Ovidiu](https://discussions.eramba.org/u/Ovidiu)\
**Replies:** 4\
**Last updated:** [February 21, 2023, 11:15am UTC](https://discussions.eramba.org/t/bug-dynamic-status-on-audit-section/2593 "2023-02-21T11:15:01Z")

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Here is our system info: App Version 3.17.0 DB Schema Version 20221122115743 I have updated Eramba yesterday and there were 2 updates/hotfixes available. After installing both successfully I now realize there seems to…

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## [Question: Dashboard not loading (community)](https://discussions.eramba.org/t/question-dashboard-not-loading-community/2819)

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**Author:** [@puneet.chahar](https://discussions.eramba.org/u/puneet.chahar)\
**Replies:** 13\
**Last updated:** [February 18, 2023, 9:55pm UTC](https://discussions.eramba.org/t/question-dashboard-not-loading-community/2819 "2023-02-18T21:55:41Z")

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Hello All, We have recently installed Eramba community version. After performing the necessary steps and providing necessary information like Business units, internal controls, Security policies. I’m not able to view th…

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## [Question: dsn string parsing error](https://discussions.eramba.org/t/question-dsn-string-parsing-error/2735)

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**Author:** [@stefan](https://discussions.eramba.org/u/stefan)\
**Replies:** 2\
**Last updated:** [February 15, 2023, 12:10pm UTC](https://discussions.eramba.org/t/question-dsn-string-parsing-error/2735 "2023-02-15T12:10:04Z")

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Hi there, while updating community edition to version 3.18.0 on docker I got stuck. After waiting \>1h and restarting the containers I was directed to the health check, where it says that crons check “worker” is not ok. …

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## [Question - Locked out after SAML setup](https://discussions.eramba.org/t/question-locked-out-after-saml-setup/2737)

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**Author:** [@Juntai](https://discussions.eramba.org/u/Juntai)\
**Replies:** 1\
**Last updated:** [February 15, 2023, 7:11am UTC](https://discussions.eramba.org/t/question-locked-out-after-saml-setup/2737 "2023-02-15T07:11:27Z")

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We are trying to get started with Eramba. After initial setup of the docker version of Eramba, we are now locked out of the web interface after saving a SAML authentication that was seemingly in error. What are our opti…

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## [Question - innodb parameters](https://discussions.eramba.org/t/question-innodb-parameters/2730)

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**Author:** [@dyemi0511](https://discussions.eramba.org/u/dyemi0511)\
**Replies:** 1\
**Last updated:** [February 10, 2023, 2:56pm UTC](https://discussions.eramba.org/t/question-innodb-parameters/2730 "2023-02-10T14:56:24Z")

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Question Why has innodb Global Database parameters been added as a forced option in version \>=3.18. For example, we are running a selfhosted version of Eramba with a external clustered Database, which is shared by many…

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## [Question - Problem with composing on Debian 10](https://discussions.eramba.org/t/question-problem-with-composing-on-debian-10/2728)

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**Author:** [@sam](https://discussions.eramba.org/u/sam)\
**Replies:** 0\
**Last updated:** [February 9, 2023, 4:11pm UTC](https://discussions.eramba.org/t/question-problem-with-composing-on-debian-10/2728 "2023-02-09T16:11:06Z")

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We encountered problem when trying to compose eramba on debian version 10. There is a problem with permissions and you have to do on a whole docker folder. chmod -R 665 docker It may show you these problems or problem…

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## [Question - ineffective build of docker images, effective scaling is not possible](https://discussions.eramba.org/t/question-ineffective-build-of-docker-images-effective-scaling-is-not-possible/2687)

<div class="topic-metadata">

**Author:** [@jonas.von.scholten](https://discussions.eramba.org/u/jonas.von.scholten)\
**Replies:** 4\
**Last updated:** [February 7, 2023, 12:57pm UTC](https://discussions.eramba.org/t/question-ineffective-build-of-docker-images-effective-scaling-is-not-possible/2687 "2023-02-07T12:57:48Z")

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Hi i have been reviewing the docker-compose file, and it includes a lot of ineffective file mappings that are not allowing for scaling and makes deployment using non-cli managment tools impossible… volumes: - …

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## [Question - Docker Change of IP](https://discussions.eramba.org/t/question-docker-change-of-ip/2722)

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**Author:** [@Bcirilo](https://discussions.eramba.org/u/Bcirilo)\
**Replies:** 1\
**Last updated:** [February 6, 2023, 3:26pm UTC](https://discussions.eramba.org/t/question-docker-change-of-ip/2722 "2023-02-06T15:26:18Z")

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I am not able to get to the web interface after changing the IP Address of the machine from DHCP to static using https://ipaddress:8443. Nslookup resolves I am able to ping the machine from external and internal to exter…

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## [Question - Problems Upgrading to c2.8.2](https://discussions.eramba.org/t/question-problems-upgrading-to-c2-8-2/2702)

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**Author:** [@tmoriarty](https://discussions.eramba.org/u/tmoriarty)\
**Replies:** 5\
**Last updated:** [January 31, 2023, 12:25pm UTC](https://discussions.eramba.org/t/question-problems-upgrading-to-c2-8-2/2702 "2023-01-31T12:25:49Z")

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Question: I am trying to update to c2.8.2 from c2.8.1. See the description below. Any help or guidance would be greatly appreciated. Background: We have had constant headaches with the cron jobs not running automati…

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## [Question - Pushing Eramba Enterprise Docker to AWS ECR without AWS CLI access](https://discussions.eramba.org/t/question-pushing-eramba-enterprise-docker-to-aws-ecr-without-aws-cli-access/2450)

<div class="topic-metadata">

**Author:** [@stu-l](https://discussions.eramba.org/u/stu-l)\
**Replies:** 4\
**Last updated:** [January 26, 2023, 11:59am UTC](https://discussions.eramba.org/t/question-pushing-eramba-enterprise-docker-to-aws-ecr-without-aws-cli-access/2450 "2023-01-26T11:59:59Z")

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Question - any ideas for getting the Docker Enterprise Eramba image into AWS when you can’t push into ECR from the AWS CLI? Hi all, Our organisation blocks programmatic users within AWS so we can’t use the AWS CLI to p…

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