# Bug - comment history in project feedback url?

**URL:** https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327
**Category:** Forum - Software
**Created:** [December 16, 2019, 11:59pm UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327 "2019-12-16T23:59:20Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![pbilz](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/p/e68b1a/32.png) [@pbilz](https://discussions.eramba.org/u/pbilz)
#### Post date: [December 16, 2019, 11:59pm UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327/1 "2019-12-16T23:59:20Z")

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We’re getting project owners to provide progress updates using the feedback URL. When users click the link to provide comments or attachments, comment history is not displayed. However, when opening the item URL users can view the full comment history.

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### Author: ![sam](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@sam](https://discussions.eramba.org/u/sam)
#### Post date: [December 17, 2019, 7:57am UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327/2 "2019-12-17T07:57:32Z")

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Can you please include some screenshots so I’m able to reproduce this?

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### Author: ![pbilz](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/p/e68b1a/32.png) [@pbilz](https://discussions.eramba.org/u/pbilz)
#### Post date: [December 17, 2019, 10:26pm UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327/3 "2019-12-17T22:26:10Z")

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First screenshot is the feedback form after clicking Enter Comments & Upload Attachments link accessed via the feedback url in an awareness notification email.

 ![feedback screen](https://discussions.eramba.org/uploads/default/original/2X/b/bfd7d29577d6f2d9bf4009981f447d016774f912.png)

Second screenshot is accessing the the comments and attachments via the item URL in an awareness notification or accessing the project module.

 ![item url comment history](https://discussions.eramba.org/uploads/default/original/2X/0/0754d988eca4af08f8d88a5d049c0688ac27bac1.png)

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### Author: ![eramba](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/e/c6cbf5/32.png) [@eramba](https://discussions.eramba.org/u/eramba)
#### Post date: [December 18, 2019, 8:54am UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327/4 "2019-12-18T08:54:05Z")

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Yep , this could be improved.

Now you might want to consider a different way of collecting comments and attachments which is using hte normal user interface, people on the warning or awareness notification could get the link to the item and they would click on the menu … then comments … and provide feedback that way. you can complement this with comments and attachments notifications so on every new feed an email is sent.

Just mentioning that there is perhaps other ways to do this other than “Feedback”

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### Author: ![pbilz](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/p/e68b1a/32.png) [@pbilz](https://discussions.eramba.org/u/pbilz)
#### Post date: [December 18, 2019, 10:25pm UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327/5 "2019-12-18T22:25:38Z")

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Thanks for the update. If it could be made possible in the future that would be great!

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### Author: ![sam](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@sam](https://discussions.eramba.org/u/sam)
#### Post date: [December 20, 2019, 1:12pm UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327/6 "2019-12-20T13:12:16Z")

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int. ref: [https://github.com/eramba/eramba\_v2/issues/2452](https://github.com/eramba/eramba_v2/issues/2452)

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### Author: ![jamessmith7606](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/j/5fc32e/32.png) [@jamessmith7606](https://discussions.eramba.org/u/jamessmith7606)
#### Post date: [February 13, 2024, 11:54am UTC](https://discussions.eramba.org/t/bug-comment-history-in-project-feedback-url/1327/8 "2024-02-13T11:54:13Z")

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> [@pbilz](#):
>
> We’re getting project owners to provide progress updates using the feedback URL. When users click the link to provide comments or attachments, comment history is not displayed. However, when opening the item URL users can view the full comment history.

It seems like there’s an issue where comment history isn’t displayed when users provide progress updates using the feedback [URL](https://www.subscriptionflow.com). However, it appears when they access the item URL directly. This might be due to a configuration or permission setting. Check your system settings related to feedback URLs and ensure they allow access to comment history.
