# BUG - %ITEM\_URL% in notification template not expanding in sent email body

**URL:** https://discussions.eramba.org/t/bug-item-url-in-notification-template-not-expanding-in-sent-email-body/8780
**Category:** Forum - Software
**Tags:** bug
**Created:** [June 1, 2026, 5:03am UTC](https://discussions.eramba.org/t/bug-item-url-in-notification-template-not-expanding-in-sent-email-body/8780 "2026-06-01T05:03:42Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![james.layton](https://discussions.eramba.org/user_avatar/discussions.eramba.org/james.layton/32/2788_2.png) [@james.layton](https://discussions.eramba.org/u/james.layton)
#### Post date: [June 1, 2026, 5:03am UTC](https://discussions.eramba.org/t/bug-item-url-in-notification-template-not-expanding-in-sent-email-body/8780/1 "2026-06-01T05:03:43Z")

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BUG - %ITEM\_URL% in notification template not expanding in sent email body

Our notification template for both audit and maintenance includes %ITEM\_URL%.

When the email is sent it just details “Item URL”. This broke after upgrading to 3.29.0, was working fine prior to that version.

I could not find an existing report of this issue on the forums. Looking for any possible workarounds, etc as useful to have a link straight to the item.

-Jamie

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### Author: ![Adrian](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/a/82dd89/32.png) [@Adrian](https://discussions.eramba.org/u/Adrian)
#### Post date: [June 2, 2026, 8:17am UTC](https://discussions.eramba.org/t/bug-item-url-in-notification-template-not-expanding-in-sent-email-body/8780/2 "2026-06-02T08:17:29Z")

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Which notification / email body are you using?  
I tested the New Item and New Comments notifications, and the item URL appears in the email body. im on 3.30.0 btw.

 ![image](https://discussions.eramba.org/uploads/default/original/2X/2/29bafe87acba2e75801c647e8ece5cac6147f807.png)  
 ![image](https://discussions.eramba.org/uploads/default/original/2X/e/ef1c1b2a5f6ebb9b9c240fda7683f26be723021e.png)

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<div class="post-metadata">

### Author: ![james.layton](https://discussions.eramba.org/user_avatar/discussions.eramba.org/james.layton/32/2788_2.png) [@james.layton](https://discussions.eramba.org/u/james.layton)
#### Post date: [June 18, 2026, 12:45am UTC](https://discussions.eramba.org/t/bug-item-url-in-notification-template-not-expanding-in-sent-email-body/8780/3 "2026-06-18T00:45:56Z")

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Hi Adrian et al

It’s the email template for either the Audit or Maintenance Notification e.g.,

 ![image](https://discussions.eramba.org/uploads/default/original/2X/e/e64b5afaaee5159eca0b8b9ca08b8a8d5db05291.jpeg)

This results in the following (we’ve not changed the template, all we did was upgrade Eramba) -

 ![image](https://discussions.eramba.org/uploads/default/original/2X/4/41f8a485fb7f007c406e5a8975182c7945406a0b.png)

-Jamie