# Bug - LDAP Bind not working since update to 3.28.0

**URL:** https://discussions.eramba.org/t/bug-ldap-bind-not-working-since-update-to-3-28-0/8164
**Category:** Forum - Software
**Tags:** bug
**Created:** [January 29, 2026, 2:44am UTC](https://discussions.eramba.org/t/bug-ldap-bind-not-working-since-update-to-3-28-0/8164 "2026-01-29T02:44:56Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![bremen](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/b/ee7513/32.png) [@bremen](https://discussions.eramba.org/u/bremen)
#### Post date: [January 29, 2026, 2:44am UTC](https://discussions.eramba.org/t/bug-ldap-bind-not-working-since-update-to-3-28-0/8164/1 "2026-01-29T02:44:56Z")

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Hello,

Since the deployment to the 3.28.0 on-premises, users usually authenticating through LDAP cannot authenticate anymore.

These users have the message: ““ldap\_bind(): Unable to bind to server: Can’t contact LDAP server”“

Could you please have a look? FYI, it happened to us last year, during another major version update.

Thanks!

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<div class="post-metadata">

### Author: ![Adrian](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/a/82dd89/32.png) [@Adrian](https://discussions.eramba.org/u/Adrian)
#### Post date: [January 29, 2026, 1:26pm UTC](https://discussions.eramba.org/t/bug-ldap-bind-not-working-since-update-to-3-28-0/8164/2 "2026-01-29T13:26:28Z")

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Hi,  
We’ve already received your issue via support and are currently looking into it.

If anyone else is experiencing this issue with LDAP, please let us know either here or by contacting **[support@eramba.org](mailto:support@eramba.org)**