# Bug - Policy Portal not working After e3.19.0 Update

**URL:** https://discussions.eramba.org/t/bug-policy-portal-not-working-after-e3-19-0-update/2893
**Category:** Forum - Software
**Tags:** bug
**Created:** [March 16, 2023, 2:49pm UTC](https://discussions.eramba.org/t/bug-policy-portal-not-working-after-e3-19-0-update/2893 "2023-03-16T14:49:03Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![senright](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/s/439d5e/32.png) [@senright](https://discussions.eramba.org/u/senright)
#### Post date: [March 16, 2023, 2:49pm UTC](https://discussions.eramba.org/t/bug-policy-portal-not-working-after-e3-19-0-update/2893/1 "2023-03-16T14:49:03Z")

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We applied the latest update and have discovered that now when accessing the policy portal I get " An Internal Error Has Occurred". Is anyone else seeing similar?

This occurs while logged in, while not logged in, and from private browsing mode.

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### Author: ![kisero](https://discussions.eramba.org/user_avatar/discussions.eramba.org/kisero/32/2925_2.png) [@kisero](https://discussions.eramba.org/u/kisero)
#### Post date: [March 17, 2023, 5:42am UTC](https://discussions.eramba.org/t/bug-policy-portal-not-working-after-e3-19-0-update/2893/2 "2023-03-17T05:42:59Z")

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> [@senright](#):
>
> We applied the latest update and have discovered that now when accessing the policy portal I get " An Internal Error Has Occurred". Is anyone else seeing similar?

which version are you at?

have you seen this: [Release 3.19.1 (hotfix)](https://discussions.eramba.org/t/release-3-19-1-hotfix/2888)

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### Author: ![senright](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/s/439d5e/32.png) [@senright](https://discussions.eramba.org/u/senright)
#### Post date: [March 20, 2023, 2:20pm UTC](https://discussions.eramba.org/t/bug-policy-portal-not-working-after-e3-19-0-update/2893/3 "2023-03-20T14:20:21Z")

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I had not seen this. I applied the update and it’s working now. Thank you.
