# Bug - Risk Matrix converting to PDF format

**URL:** https://discussions.eramba.org/t/bug-risk-matrix-converting-to-pdf-format/1448
**Category:** Forum - Software
**Tags:** bug
**Created:** [March 4, 2020, 4:01am UTC](https://discussions.eramba.org/t/bug-risk-matrix-converting-to-pdf-format/1448 "2020-03-04T04:01:43Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![hitechkg](https://discussions.eramba.org/user_avatar/discussions.eramba.org/hitechkg/32/1279_2.png) [@hitechkg](https://discussions.eramba.org/u/hitechkg)
#### Post date: [March 4, 2020, 4:01am UTC](https://discussions.eramba.org/t/bug-risk-matrix-converting-to-pdf-format/1448/1 "2020-03-04T04:01:43Z")

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Hi!  
After installing the update (Release 2.12.0), the following bug appeared.  
The original Risk matrix on the screen contains all the necessary labels:

 ![RM1](https://discussions.eramba.org/uploads/default/original/2X/0/00fa13d024b4d5f7712e2b4968af20fe9c5875a5.png)  
After converting to PDF format, these labels are missing.  
 ![RM2](https://discussions.eramba.org/uploads/default/original/2X/4/4dd8b6f30e51293f7055ea95192df5e3264aa94d.png)

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### Author: ![eramba](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/e/c6cbf5/32.png) [@eramba](https://discussions.eramba.org/u/eramba)
#### Post date: [March 4, 2020, 7:49am UTC](https://discussions.eramba.org/t/bug-risk-matrix-converting-to-pdf-format/1448/2 "2020-03-04T07:49:13Z")

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hello,

it does look like that ,can you please reach out [support@eramba.org](mailto:support@eramba.org) with:

1/ screenshots of your risk calculation method and settings  
2/ screesnhots of your risk classifications  
3/ check please on the list of risks (filter) if all risks classifications have a classification defined

send all that to support, we’ll follow up there and then update this post once we know more

regards,

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### Author: ![eramba](https://discussions.eramba.org/letter_avatar_proxy/v4/letter/e/c6cbf5/32.png) [@eramba](https://discussions.eramba.org/u/eramba)
#### Post date: [March 6, 2020, 8:07am UTC](https://discussions.eramba.org/t/bug-risk-matrix-converting-to-pdf-format/1448/3 "2020-03-06T08:07:07Z")

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bug it is , fixed already will be part of [e2.13.0](https://discussions.eramba.org/t/planned-issues-for-release-2-13-0/1409)