Bug - Update Issues with our support server - seems fixed

We have struggled for two weeks with update 45, we noticed some people would run the update it would work, but their server would never update our server (support) with your new version. so when you try to update the following version you would get an error “versions dont match…”.

In the end we found out that our update server, for some strage reason, had enabled an apache module called “evasive”. this module returns 403’s when multiple requests are sent from a single ip.

[Wed Dec 13 09:49:20.924165 2017] [evasive20:error] [pid 2597] [client 188.167.169.238:34075] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:49:26.983115 2017] [evasive20:error] [pid 2597] [client 188.167.169.238:34075] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:49:27.422248 2017] [evasive20:error] [pid 2597] [client 188.167.169.238:34075] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:56:34.937501 2017] [evasive20:error] [pid 2050] [client 188.167.169.238:35665] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:56:35.905680 2017] [evasive20:error] [pid 2050] [client 188.167.169.238:35665] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:56:36.146549 2017] [evasive20:error] [pid 2050] [client 188.167.169.238:35665] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:56:36.477720 2017] [evasive20:error] [pid 2050] [client 188.167.169.238:35665] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:56:36.753498 2017] [evasive20:error] [pid 2050] [client 188.167.169.238:35665] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:56:37.016253 2017] [evasive20:error] [pid 2050] [client 188.167.169.238:35665] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api
[Wed Dec 13 09:56:37.303296 2017] [evasive20:error] [pid 2050] [client 188.167.169.238:35665] client denied by server configuration: /var/www/support.eramba.org/eramba_admin/api

we have seen many of them and we are suspecting this could be the error.

We’ll keep investingating
Esteban