Hi Folks,
We are continuing on with the trial awareness training program and we have notices something a little odd happening. If I use the filter to show me how many people in our trial have taken the training to date I am given the following screen
, which is fine. However when we go to look a little closer at the compliant and non compliant users something a little odd happens
Compliant users are shown as follows
, which is great. People actually reading our email and taking the training !!!
If we check the non compliant list
We have some duplicates, not so great … So in this instance I know for a fact that both users (Attila and Tomasz) have taken the training and appear on the compliant list but now also on the non compliant list. The only difference I can see is that the users on the compliant list are lower case and the users on the non compliant list have upper case letters in their names
Help !!