Hi, In the SaaS Enterprise, this happened twice in the last days with 2 different controls:
The control had an open & expired audit item (planned start date before than actual date). While reviewing the feedback on these audit item, I decided to edit the parent control item so that the future audit items are refined. After saving it, the pre-existing open & expired audit item disappeared completely.
I’m not sure if a “trash” feature to restore the item still exist. I also tried to find the event in the logs but I could not find it.
As a workaround, I created a new audit item manually and asked the evidence provider to upload the evidence again.
Thank you.