Bug - policy view modal does not display correctly reviewer information

Forum - Software
1

We have a policy called “Development Rules” — Policy Reviewer Contact is a group called “Development Group”.

“Development Group” contained exactly 1 user, the old head of development.

When this user reviewed this policy, the history / changelog showed his name. This was great.

Now we have a new head of development, so I kicked the old user out of this group and added the new one.

The result was that all old reviews now show the name of the new head of development, thus my changelog history is screwed.

Is this a bug? This definitely should not happen, I need the changelog history as evidence.

See? All the changelog history was changed, dating back to 2021. The “U” user I have masked here is the new guy who just started.

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@j.meyer

1 Like
2

Have the same behavior … if I have two people in the group it will be shown both … even if only one had done the review.

3

Damn, you are right, I hadn’t even noticed that. I wrongly assumed it would only show the one person who actually did the review.

Anyway, so we now have two points to be addressed here, thanks for pointing the additional issue out.

4

On e3.24.1:

there is the bug mentioned by @Ovidiu:

  • create group A and B in eramba
  • create user account A and B, assign A to group-A and B to group B
  • create a policy as admin where the owner is A and the reviewer is B
  • if you “View” the policy you see the following:

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  • now add account A to group B
  • complete the review which is incomplete (as admin user) and save

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  • if you view the policy, you will see the following which is ok

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  • now remove both users from group B, leaving the group empty

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  • complete again the missing review record as admin

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  • view the policy and you will see the following. this should have shown the same as before (when we did the view) and on the last review, were group B was empty, you can display “group b - no user accounts in the group”

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5

Int. ref.: https://github.com/eramba/eramba/issues/5061

6

Thanks for confirming that this is not desired behaviour.

7

thx, can we have a rough timeline when the bug will be fixed? short term … midterm … longterm?

8

Short-term, we hope to include it in 3.27.0.

9

Awesome, I hope there is a way to fix the mess that resulted as my changelog history now shows somebody reviewed policies before he even started working here.

10

Just updated to 3.27.0 and this issue around the document history is still there. We have a new starter and she has been added into our reviewer group, which shows ok at the top of the document, but the history of reviews shows the individual users of that group and now the same issues, it shows she reviewed a document before she even started!!!

Can this be looked at please as we also use this evidence in our audits?

11

uhm - contact support please with description and screenshots, we’ll have a look

12

Support have been emailed with attached screenshots along with a description of the issue.

1 Like
13

Thanks for picking up on this issue. I haven’t had the time to check this myself after the recent update.

1 Like
14

All fixed with the latest update :clap:

3 Likes
15

So if 1 year ago, the Policy Reviewer Contact was a group with 1 member and meanwhile that one member has been removed from that group, the result is that old reviews show:

Updated by Unknown User on 2022-11-15

The user is still present in Eramba, just no longer in this group. Is it not possible to still show his name? “Unknown user” isn’t very helpful.

1 Like