The issue is that CRUD actions on stages do not affect existing Incidents:
- Add stages, existing incidents do not inherit these new stages
- Remove stages, same as above
- Rename stages, does affect stages
How this should work?
- When adding or removing stages or renaming stages title or description, after you click on “Save” you should get asked: “By default all changes made in Stage settings will only affect newly created incidents, would you like to update existing open and closed Incidents as well?”
The user is given three options: Update All, Update Closed Only, Update Open Only
Test:
- On an empty install
- Create Incident1 (leave it open)
- Create stage “a” with description “aa”, popup should show up, select “Update All”
- Incident1 should update with one stage
- Create Incident2 (leave it closed)
- Rename stage “a” to “aa”
- When asked, just update “Closed” incidents
- Incident1 should stay the same, incident2 should be updated