It would be great if Eramba could escalate to the users manager when they have not completed their training’s after the final reminder.
In our AD environment this would mean looking up the AD Attribute Manager and then pulling their display name and email.
Yep - in fact we have a hack on our eramba that does this , but it was hardcoded. The problem is where the “manager” of a user account is recorded, in our case we get a daily CSV feed from SAP. What about you?
In our AD this is collected in the “Manager” Attribute