hello,
we updated our support/updates server to a larger server, this migration was due for very long time and the load on the server was already high enough to feel real slowness when updating crons (in particular at midnight when daily cron runs)
the load on the server was considerable and so we migrated the instance to a m4.large server (we had been running the update server on a micro instance since 2016 or so!) so now there is plenty of resources there.
we have scripted a few things:
- when customer cron seems to be failing, we’ll send you an automated notification
- when a customer is way delayed on updates
we hope it will help us all to keep things running better.
regards