Our system had an outage that we were unaware of. Up to that point all cron jobs had been executing perfectly each day with no issue, and since restart of the system, they continue to work.
My question is whether Eramba has a one of script or capability to execute something to run the missed cron jobs during the time the system was offline?
Primary reason for this is that we have it integrated with a ticketing system, hence are missing all the tickets that would have been created for the missed maintenance/audit cron tasks for the relevant controls.
Which cron jobs were not executed? The yearly cron is responsible for creating audit records.
Could you elaborate on what exactly is missing and what should have been created?
I would expect that if there are tasks queued, the cron will execute them—regardless of whether that’s today or three days later.
Daily cron jobs for the duration the system was offline i.e. days, not weeks or months.
If a control had an audit that fires on 5th of the Month, and that sent an email notification out (which I assume is triggered via cron jobs), then that email is integrated to create a ticket in a separate system. If the system was offline on the 5th, then no email notification would have been triggered.
My question is whether it is cron jobs that triggered that notification, then is it possible to run the missed jobs that will create those notifications?