Question - authentication issues with API

Forum - Software
#1

Hello,

to monitore the risks, theirs reviews and the state of Eramba, i built a Power Bi report using the API risk/index and reviews/index. The data are collected thanks to an API user that i created and everythings worked fine.

Now that the user list can also be accesed through API, i wanted to add it on my data set. However, when i try to import, as i used to do, i get stucked on Eramba’s login page and cannot in use the credentials of the API users to get the data.

Does anyone know how to solve this problem?

Thank you

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#2

check credentials perhaps? the account you use must meet certain conditions to use APIs

#3

Hello,

Try to log in with the user you are using for APIs, directly in the web browser. It is possible that the user preparation process needs to run.

#4

I have tested this also, and even after running the new user login for account preparation when you enter the user details clicking the login button does nothing.

#5

Can you share the request with url and headers so I can reproduce it on our side?

#6

I managed to get some more testing in and it appears that my Power BI (Desktop) was not signed in to my company account… it works fine now!

1 Like
#7

Hello,

i found a solution : i have been able to import the data by directly creating and editing two empty queries : one fonction to retrieve the data and one to import in a table.

Hope it can help.