Question - Cannot Import Third Parties

Forum - Software
#1

Hi,

I am using the SaaS version of Eramba (3.20.0)

I am trying to import a csv of Third Parties into Eramba.
I have completed all of the fields that are mandatory.
The import shows the status next to the rows ‘Row appears to be incomplete’ which I know it is as the optional fields are intentionally blank in this case, however I still cannot tick any of the check boxes required to import the rows it is greyed out.

Steps to reproduce the issue:
Create a csv file for import, leaving only the optional fields blank.
Import the csv file.
Note that the items to import cannot be selected.

Please advise?

#2

send the spreadsheet you are uploading please to support@eramba.org (mask the data if you want) and we’ll have a look and let you know.