Question - Can't Download Reports

Forum - How To
1

Hi,

I am able to view reports without any issues, but whenever I try to download them, I encounter an error message:

An Internal Error Has Occurred
Error: An Internal Error Has Occurred.

This issue occurs with all reports, whether it’s a System Report - Item or System Report - Section. The error message remains the same across all types.

The URLs looks like this for section and item:

Error | Eramba
Error | Eramba

Could you please assist in resolving this issue?

Thank you!

App Version

3.25.2

DB Schema Version

20240605095337

2

Hello,

Please check our documentation, this is most often the problem: Docker Install

3

Had the same issue. Adding the hostname (fqdn) to the 127.0.0.1 line in the hosts file solved the issue.