Question - Issue installing eramba on VMware

Forum - Installation
#1

Morning!

I have been trying to install eramba using the instructions for vmware and am getting some certificate based errors, wondering if someone may be able to help. I was able to deploy the OVA, boot and SSH into it. I was able to also confirm internet access using ping (ping 8.8.8.8 and google.com successfully). Below is the console output of the steps I followed from the website. It seems like the VM is having trouble trusting certificates of websites and fails. I’m still searching for a solution online as I’m guessing its a Ubuntu issue, but hoping someone in this group may have some suggestions? Any help is greatly appreciated :slight_smile:

eramba@eramba:~$ sudo bash
'[sudo] password for eramba:
Sorry, try again.
[sudo] password for eramba:
root@eramba:/home/eramba# curl  https://support-v3.eramba.org/ping.html
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: https://curl.se/docs/sslcerts.html

curl failed to verify the legitimacy of the server and therefore could not
establish a secure connection to it. To learn more about this situation and
how to fix it, please visit the web page mentioned above.
root@eramba:/home/eramba# cd \home\docker
bash: cd: homedocker: No such file or directory
root@eramba:/home/eramba# cd /home/docker
root@eramba:/home/docker# docker compose -f docker-compose.simple-install.yml up -d
[+] Running 0/20
 ⠦ mysql Pulling                                                           3.7s
   ⠴ e4430e06691f Pulling fs layer                                         1.5s
   ⠴ 99677fe408e0 Waiting                                                  1.5s
   ⠴ 911aa3c638bf Waiting                                                  1.5s
   ⠴ 2a50ae0f3675 Waiting                                                  1.5s
   ⠴ 6e229cecb99f Waiting                                                  1.5s
   ⠴ c1790c22e04b Waiting                                                  1.5s
   ⠴ d99e6dd61db9 Waiting                                                  1.5s
   ⠴ 45eb6c638025 Waiting                                                  1.5s
   ⠴ 73dc8a66483d Waiting                                                  1.5s
   ⠴ 52190d1e6a3f Waiting                                                  1.5s
 ⠿ cron Error                                                              3.7s
 ⠦ redis Pulling                                                           3.7s
   ⠴ 8921db27df28 Pulling fs layer                                         1.5s
   ⠴ aa0a0152d355 Pulling fs layer                                         1.5s
   ⠴ 402c460b24b7 Waiting                                                  1.5s
   ⠴ c8fd18e4d103 Waiting                                                  1.5s
   ⠴ 1b074d90c9cf Waiting                                                  1.5s
   ⠴ 368d3fbb940d Waiting                                                  1.5s
 ⠿ eramba Error                                                            3.7s
Error response from daemon: Get "https://ghcr.io/v2/": x509: certificate signed by unknown authority
root@eramba:/home/docker#
#2

Can you try to do curl -vv command so we have verbose output? Maybe we will be able to see something more there.

Example:

image
image1854×1142 182 KB

#3

Here is the output of the command as requested!

eramba@eramba:~$ curl -vv  https://support-v3.eramba.org/ping.html
*   Trying 52.213.212.117:443...
* Connected to support-v3.eramba.org (52.213.212.117) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
*  CAfile: /etc/ssl/certs/ca-certificates.crt
*  CApath: /etc/ssl/certs
* TLSv1.0 (OUT), TLS header, Certificate Status (22):
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.2 (IN), TLS header, Certificate Status (22):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.2 (IN), TLS header, Certificate Status (22):
* TLSv1.2 (IN), TLS handshake, Certificate (11):
* TLSv1.2 (OUT), TLS header, Unknown (21):
* TLSv1.2 (OUT), TLS alert, unknown CA (560):
* SSL certificate problem: unable to get local issuer certificate
* Closing connection 0
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: https://curl.se/docs/sslcerts.html

curl failed to verify the legitimacy of the server and therefore could not
establish a secure connection to it. To learn more about this situation and
how to fix it, please visit the web page mentioned above.