Question - Policy Review Notifications (dynamic status)

Forum - Software
#1

We created a dynamic status with the following conditions:

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After that we created a warning notification for the custom role “reviewer (security policy reviews)” and we enabled the option for Feedback. Also a reminder is activated:

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So I got an email and completed the review directly in Eramba.

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After that it should be done and I should not receive any reminder again. But unfortunately the reminder is still send.

I dont understand why. Because the dynamic status that is supposed to trigger that notification warning is not activated.

#2

please do not use this feature, its simply too complicated and must be removed. we should remove this for once and all. i think is best if we schedule a zoom call to help you out (please write a quick email to support@eramba.org so we can coordinate it, we dont know who you are) , we’ll update the post once we complete the call.

#3

Thank you for your answer. After your recommendation I disabled the feature. And we wont use it again. I will try to get the feedback with comments & attachments in eramba. Do we really need a zoom call after I disabled it already?

#4

we should have done some time ago, apologies for the issue. we dont need a zoom call but if you feel you are lost then lets do it so we help you move forward.

#5

For the moment I dont need a call. No apologies needed. At least you were honest and said: “Ok. We´ve done something wrong. Please don´t use this feature.”
I appreciate this. So have a good day and weekend. Thank you :slight_smile: