Feature - Incident Management Playbook

  • Today users can optionally associate one or more (this needs to be limited to one, not multiple) Risk Response Plans to a Risk when creating or editing it.
  • In the policy module we need one more “Default” “Type” called “Incident Playbook”
  • These plans define the actions to be taken if that Risk materializes. In Eramba, Risk Response Plans are already described as guidance linked from Risks into the Incident module.

  • On the incident module, “Playbooks” is a setting that can be enabled or disabled on the form (by default enabled)
  • If enabled:
    • When the user clicks “Add” new Incident, the user is prompted to select (one or more) Risk(s) related to that Incident. The search includes all three risk modules , the list of risk shows the tile of the risk with a pre-append from which risk module belongs to, for example: (Asset Risk|Third Party Risk|Business Risk) - $title
    • Once a Risk is selected:
      • if the risk has an associated “Risk Response Plans” we offer the user to “View” it (this re-uses the Policy module “View” modal) Eramba displays the Risk Response Plan(s) linked to that Risk as the Incident playbook.
      • if the Risk has no “Risk Response Plan” then we show a message that there is no Playbook for this risk defined
  • If disabled:

figma: https://www.figma.com/design/vXxSIZJFggeeWWZtUiOL6A/Eramba-UI-2026?node-id=13669-2615&t=oK2zvlF4sEF12EJp-4

We also need:

  • A column on the Views we defined for this module including the “Incident Playbook”
  • A dynamic status that triggers in the incident module “Playbook Available”
  • On the risk module we need to rename the existing status to “Ongoing Incident” and add a new one that is called “Past Incidents” that triggers when a risk has a related incident but the incident is “Closed”